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RReliableHandyman

FAQs

Everything you need to know.

Booking & response

Book online in under a minute, call us, or send a WhatsApp message. We confirm your slot and a fixed price before any work begins.

Yes. Book before midday and in most of Nairobi we can reach you the same day with the common parts on board.

We aim to reach urgent call-outs within 60–90 minutes across most of Nairobi, depending on traffic and location.

Pricing & guarantees

A flat KES 1,500 diagnostic fee applies, waived if you proceed with the repair. After seeing the fault, we give you a single fixed price for parts and labour, which you approve before we start. Most repairs start from KES 3,000.

Every repair carries our workmanship guarantee. If the same fault returns within our 6-month guarantee period, we put it right at no extra labour cost.

We use genuine parts wherever available and always tell you if an aftermarket part is used and why.

Coverage & brands

All of Nairobi and surrounding areas including Kiambu, Ruiru, Juja, Syokimau and more. See our service areas page for your specific location.

Every major brand — Samsung, LG, Bosch, Whirlpool, Hisense, Ramtons, Von, Mika, Beko, Haier and many more.

Yes. We service commercial refrigeration, cooking, laundry and ice equipment, and offer maintenance contracts for businesses.

Book a specialist technician today

Same-day slots across Nairobi. Fixed prices. Guaranteed work.