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Ice Maker Repair · Nairobi

Ice Maker Cleaning & Repair Services

From built-in fridge ice makers to standalone commercial machines, we repair water valves, moulds and control systems to restore steady production.

Ice makers need cleaning as much as they need repairing. Because they run water continuously in a cool, damp cavity, scale, mineral deposits, mould and pink slime build up inside the water lines, the mould tray and the evaporator plate. The result is cloudy or small cubes, ice that smells or tastes off, slower production, and eventually a machine that jams or stops making ice altogether.

Our ice maker cleaning service is a full strip-down, not a wipe-over. We flush and descale the water circuit, sanitise the mould and storage bin, clear the water inlet valve and filter, clean the condenser so the machine sheds heat properly, and check the water supply for the hardness that caused the scale in the first place. For bars, cafes, hotels and restaurants this is also a food-hygiene requirement, and we can put you on a scheduled cleaning cycle so it never gets missed.

We cover both standalone commercial ice machines and fridge-integrated ice makers across Nairobi. If cleaning uncovers a mechanical fault — a failed water valve, a leaking line, a thermostat or a control module — we quote the repair as a separate fixed price before doing anything, so cleaning never turns into an open-ended bill.

Ice Maker Repair price guide

  • Diagnosis / call-outKES 1,500 (waived if you proceed)
  • Ice maker deep clean & sanitisefrom KES 3,000
  • Descale & water-line flushfrom KES 3,500
  • Commercial machine servicefrom KES 5,000
  • Scheduled cleaning contractquoted per site

Guide prices for Nairobi. Your exact fixed price is confirmed after a technician sees the fault, and you approve it before any work begins.

Symptoms we fix

  • Not making ice
  • Producing too slowly
  • Ice too small or hollow
  • Leaking water

What the repair covers

  • Water-valve and line repair
  • Mould and ejector service
  • Thermostat and sensor repair
  • Control-module replacement

From

KES 3,000

Fixed price confirmed before work begins

Diagnostic fee: KES 1,500 — waived if you proceed with the repair.

No obligation. We confirm a fixed price before any work begins.

Ice Maker Repair FAQs

Questions, answered.

Every three to six months for most machines, and more often for commercial units in bars, cafes and restaurants or where the water is hard. Regular cleaning prevents scale, slime and the off taste that comes with them.

A full descale and flush of the water circuit, sanitising of the mould and storage bin, cleaning of the water inlet valve, filter and condenser, and a performance check of production rate and cube quality.

Almost always biofilm, mould or scale inside the mould tray and water lines, or a stale water filter. A professional clean and filter change resolves it — the ice itself is a symptom, not the cause.

Yes. We service standalone commercial ice machines for bars, cafes, hotels and restaurants, and can set up a scheduled cleaning contract to keep you compliant.

Yes. If cleaning reveals a failed water valve, leak, thermostat or control module, we quote that repair as a separate fixed price before proceeding.

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Need ice maker repair today?

Same-day slots across Nairobi. Fixed prices. Guaranteed work.